Privacy Policy

This Privacy Policy regulates the processing and protection of personal data of users of the MistrHouse.cz website located at https://mistrhouse.cz.

1. Data Controller

The data controller is Yury Siniauski, IČO 09912991, registered at: Sazovická 507/18, Zličín, 155 21 Praha 5, Česká republika (hereinafter "Controller").

2. What Data Is Processed

The Controller may process the following personal data of the user:

first name and last name;
phone number;
email address;
service address;
information provided in the request form or message;
technical cookies data and website analytics.

3. Purpose of Data Processing

Personal data is processed for the following purposes:

processing of requests and feedback;
providing services through the MistrHouse.cz website;
communication with the client regarding the order;
improving the quality of service and website performance;
fulfilling legal obligations in accordance with the legislation of the Czech Republic and the European Union.

4. Legal Basis for Processing

Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Czech Republic Act No. 110/2019 Sb., on the processing of personal data.

Personal data is processed:

based on the user's consent;
for the execution of a contract or processing of a request;
to fulfill the legal obligations of the Controller;
based on the legitimate interest of the Controller related to the provision of services and website security.

5. Sharing Data With Third Parties

The Controller may share personal data with third parties only to the extent necessary to provide services to the user. Such parties may include technical contractors, accounting services, order fulfillment partners and hosting providers.

The Controller does not sell or transfer personal data to third parties for marketing purposes without separate user consent.

6. Data Retention Period

Personal data is stored only for the period required to fulfill the purposes of processing, or for the period established by the legislation of the Czech Republic.

7. User Rights

The user has the right to:

receive information about the processing of their data;
request access to personal data;
request correction or deletion of data;
restrict the processing of personal data;
withdraw consent to processing;
file a complaint with the Úřad pro ochranu osobních údajů (ÚOOÚ).

8. Cookies

The MistrHouse.cz website may use cookies for proper website operation, visitor analytics and improving user experience. The user may restrict or disable the use of cookies in their browser settings.

9. Contact Information

For matters related to the processing of personal data, the user can contact the Controller by email: info@mistrhouse.cz.

By using the MistrHouse.cz website, the user confirms acceptance of this Privacy Policy.

Can't find your service? Send us a request

Can't find the service you need?

We handle all types of home services!
Call +420 774 690 831 or send a request.
We'll help you solve the problem quickly and efficiently!

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WHY CHOOSE US?

Over 5 Years of Experience

Convenient scheduling
for your time

Quality control for
every job

Payment after
work is completed

Clear agreements
for every job

Free consultation
by phone
and online

How can I pay?
Payment can be made in cash directly to the specialist after the work is completed, by bank card or via company invoice payment using the payment details specified in the document (for business clients).

How to Request a Service?

1.BY PHONE +420 774 690 831
2.REQUEST A CALLBACK
3.SEND A REQUEST
4.SEND AN EMAIL

HOW WE WORK

You call us or send a request

Our manager arranges a convenient time

A specialist arrives to complete the work

We complete the work and provide a warranty!

Customer Reviews

NASTASSIA

I rent a small apartment with a friend, so we bought a bunk bed to save space. The construction was too complicated for us to assemble properly. We contacted MistrHouse and agreed on a convenient arrival time. The specialists quickly assembled not only the bed, but also a chest of drawers and a floor lamp. Thank you for your fast, careful work and fair prices. We will recommend your company to our friends!

MIREK

Our family decided to carry out a long-planned bathroom renovation: replace ceramic tiles, install sanitary equipment and add a shower cabin. We contacted MistrHouse home services. A specialist arrived, took measurements, calculated the work in advance and then sent the service agreement by email. The order was completed quickly. We appreciated the attention to our wishes, the accuracy of the craftsmen and the quality of the work. Thank you!

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